IS WORK OVER?

Automation index

How much of a Insurance claims adjuster’s job can AI already do?

A claim form and some photos come earlier. Valuing the damage on site and closing the claim do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Insurance claims adjuster

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Read policy, claim form and cover.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
On-site inspection, photos and facts.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Value damage, parts and write the report.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Negotiate with garage, injured party and insurer.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Fraud, recoveries and clash with another adjuster.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Close the file and own the valuation.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • adjust claims
  • assess damage
  • inspect on site
  • value repairs
  • spot fraud
  • negotiate payouts
  • write survey reports
  • close claims

Sources for this job· O*NET 13-1031.00· ESCO/ISCO 3315

Crime scene technician

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Inspection, photos and the scene sketch.
Estimate

No public source provides a precise figure. This is our estimate.

16%36%+5.8
Collect traces, prints and the DNA that gets walked on.
Estimate

No public source provides a precise figure. This is our estimate.

18%12%+2.2
Chain of custody, labels and the lab.
Estimate

No public source provides a precise figure. This is our estimate.

16%32%+5.1
Report, reconstruction and the file.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The dirty scene, the rush and the one who enters ungloved.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
That it holds in court, and not breaking the chain.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%23%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • collect traces
  • fingerprints
  • chain of custody
  • photograph scenes
  • forensic DNA
  • scene sketch
  • police lab
  • not contaminate

Sources for this job· O*NET 19-4092.00· ESCO/ISCO 3119

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