IS WORK OVER?

Automation index

How much of a Insurance claims adjuster’s job can AI already do?

A claim form and some photos come earlier. Valuing the damage on site and closing the claim do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Insurance claims adjuster

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Read policy, claim form and cover.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
On-site inspection, photos and facts.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Value damage, parts and write the report.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Negotiate with garage, injured party and insurer.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Fraud, recoveries and clash with another adjuster.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Close the file and own the valuation.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • adjust claims
  • assess damage
  • inspect on site
  • value repairs
  • spot fraud
  • negotiate payouts
  • write survey reports
  • close claims

Sources for this job· O*NET 13-1031.00· ESCO/ISCO 3315

Excavator operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Set-out, levels and the machine log.
Estimate

No public source provides a precise figure. This is our estimate.

16%32%+5.1
Dig, load and the batter that comes in.
Estimate

No public source provides a precise figure. This is our estimate.

24%6%+1.4
Services, the blind pipe and stopping in time.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Maintenance, grease and the pin that snaps.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The labourer, the lorry and covering nobody.
Estimate

No public source provides a precise figure. This is our estimate.

14%18%+2.5
Not breaking what is buried, and leaving a clean formation.
Estimate

No public source provides a precise figure. This is our estimate.

14%10%+1.4
Total100%18%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • dig with excavator
  • load lorries
  • batters
  • buried services
  • set-out levels
  • grease the machine
  • formation
  • site GPS

Sources for this job· O*NET 47-2073.00· ESCO/ISCO 8342

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