IS WORK OVER?

Automation index

How much of a Insurance claims adjuster’s job can AI already do?

A claim form and some photos come earlier. Valuing the damage on site and closing the claim do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Insurance claims adjuster

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Read policy, claim form and cover.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
On-site inspection, photos and facts.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Value damage, parts and write the report.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Negotiate with garage, injured party and insurer.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Fraud, recoveries and clash with another adjuster.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Close the file and own the valuation.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • adjust claims
  • assess damage
  • inspect on site
  • value repairs
  • spot fraud
  • negotiate payouts
  • write survey reports
  • close claims

Sources for this job· O*NET 13-1031.00· ESCO/ISCO 3315

Fleet dispatcher

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Routes, GPS and the day’s plan.
Estimate

No public source provides a precise figure. This is our estimate.

18%52%+9.4
The stopped truck, the client and reassigning.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Times, tachograph and not burning the hours.
Estimate

No public source provides a precise figure. This is our estimate.

16%36%+5.8
Incidents, warehouse and the delivery that is not there.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The driver, the shortcut and not lying to the client.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Cover the job, and not leaving the route half done.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • dispatch the fleet
  • truck GPS
  • tachograph
  • reassign routes
  • driving hours
  • delivery incidents
  • day plan
  • stopped truck

Sources for this job· O*NET 43-5032.00· ESCO/ISCO 4323

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