IS WORK OVER?

Automation index

How much of a Insurance claims adjuster’s job can AI already do?

A claim form and some photos come earlier. Valuing the damage on site and closing the claim do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Insurance claims adjuster

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Read policy, claim form and cover.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
On-site inspection, photos and facts.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Value damage, parts and write the report.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Negotiate with garage, injured party and insurer.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Fraud, recoveries and clash with another adjuster.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Close the file and own the valuation.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • adjust claims
  • assess damage
  • inspect on site
  • value repairs
  • spot fraud
  • negotiate payouts
  • write survey reports
  • close claims

Sources for this job· O*NET 13-1031.00· ESCO/ISCO 3315

HVAC technician

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Comply with all applicable standards, policies, or procedures, such as safety procedures or the maintenance of a clean work area.
Estimate

No public source provides a precise figure. This is our estimate.

10%28%+2.8
Recommend, develop, or perform preventive or general maintenance procedures, such as cleaning, power-washing, or vacuuming equipment, oiling parts, or changing filters.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Test electrical circuits or components for continuity, using electrical test equipment.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Discuss heating or cooling system malfunctions with users to isolate problems or to verify that repairs corrected malfunctions.
Estimate

No public source provides a precise figure. This is our estimate.

6%12%+0.7
Repair or replace defective equipment, components, or wiring.
Estimate

No public source provides a precise figure. This is our estimate.

6%12%+0.7
Keep records of repairs and replacements made and causes of malfunctions.
Estimate

No public source provides a precise figure. This is our estimate.

5%12%+0.6
Record and report time, materials, faults, deficiencies, or other unusual occurrences on work orders.
Estimate

No public source provides a precise figure. This is our estimate.

5%55%+2.8
Install, connect, or adjust thermostats, humidistats, or timers.
Estimate

No public source provides a precise figure. This is our estimate.

4%28%+1.1
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

50%28%+14
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • refrigerants
  • electric heating systems
  • hydraulics
  • thermodynamics
  • fluid mechanics
  • domestic cooling systems
  • electricity
  • electrical wiring plans
  • mechanics
  • work ergonomically

Sources for this job· O*NET 49-9021.00· ESCO/ISCO 7127

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