IS WORK OVER?

Automation index

How much of a Insurance claims adjuster’s job can AI already do?

A claim form and some photos come earlier. Valuing the damage on site and closing the claim do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Insurance claims adjuster

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Read policy, claim form and cover.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
On-site inspection, photos and facts.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Value damage, parts and write the report.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Negotiate with garage, injured party and insurer.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Fraud, recoveries and clash with another adjuster.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Close the file and own the valuation.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • adjust claims
  • assess damage
  • inspect on site
  • value repairs
  • spot fraud
  • negotiate payouts
  • write survey reports
  • close claims

Sources for this job· O*NET 13-1031.00· ESCO/ISCO 3315

Management consultant

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Gather and organize information on problems or procedures.
Estimate

No public source provides a precise figure. This is our estimate.

23%28%+6.4
Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program.
Estimate

No public source provides a precise figure. This is our estimate.

13%55%+7.2
Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
Estimate

No public source provides a precise figure. This is our estimate.

13%28%+3.6
Analyze data gathered and develop solutions or alternative methods of proceeding.
Estimate

No public source provides a precise figure. This is our estimate.

13%48%+6.2
Recommend purchase of storage equipment and design area layout to locate equipment in space available.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Design, evaluate, recommend, and approve changes of forms and reports.
Estimate

No public source provides a precise figure. This is our estimate.

7%55%+3.9
Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.
Estimate

No public source provides a precise figure. This is our estimate.

5%55%+2.8
Review forms and reports and confer with management and users about format, distribution, and purpose, identifying problems and improvements.
Estimate

No public source provides a precise figure. This is our estimate.

5%55%+2.8
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

10%28%+2.8
Total100%39%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • business analysis
  • risk management
  • market research
  • scientific research methodology
  • perform business analysis
  • identify undetected organisational needs
  • analyse business plans
  • interpret financial statements
  • conduct quantitative research
  • analyse financial performance of a company

Sources for this job· O*NET 13-1111.00· ESCO/ISCO 2421

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