IS WORK OVER?

Automation index

How much of a Insurance claims adjuster’s job can AI already do?

A claim form and some photos come earlier. Valuing the damage on site and closing the claim do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Insurance claims adjuster

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Read policy, claim form and cover.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
On-site inspection, photos and facts.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Value damage, parts and write the report.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Negotiate with garage, injured party and insurer.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Fraud, recoveries and clash with another adjuster.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Close the file and own the valuation.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • adjust claims
  • assess damage
  • inspect on site
  • value repairs
  • spot fraud
  • negotiate payouts
  • write survey reports
  • close claims

Sources for this job· O*NET 13-1031.00· ESCO/ISCO 3315

Mediator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Prepare the brief, the agreement to mediate and the file.
Estimate

No public source provides a precise figure. This is our estimate.

16%32%+5.1
Joint sessions and caucuses with the parties.
Estimate

No public source provides a precise figure. This is our estimate.

18%12%+2.2
Reframe, propose and land clauses.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Draft the settlement and each session’s minutes.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Manage time, lawyers and emotion in the room.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Close, homologate and follow up the deal.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%21%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Reframe, propose and land clauses
  • Close, homologate and follow up the deal
  • mediador
  • mediadora
  • mediator
  • mediacion

Sources for this job· O*NET 23-1022.00· ESCO/ISCO 2619

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