Automation index

How much of a Insurance claims adjuster’s job can AI already do?

A claim form and some photos come earlier. Valuing the damage on site and closing the claim do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

IS WORK OVER?

29%

AI can already do 29% of this job.

#68 / 723

Insurance claims adjuster

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

Task	Share	AI	Points
Read policy, claim form and cover. Estimate No public source provides a precise figure. This is our estimate.	16%	40%	+6.4
On-site inspection, photos and facts. Estimate No public source provides a precise figure. This is our estimate.	18%	18%	+3.2
Value damage, parts and write the report. Estimate No public source provides a precise figure. This is our estimate.	18%	48%	+8.6
Negotiate with garage, injured party and insurer. Estimate No public source provides a precise figure. This is our estimate.	16%	28%	+4.5
Fraud, recoveries and clash with another adjuster. Estimate No public source provides a precise figure. This is our estimate.	16%	22%	+3.5
Close the file and own the valuation. Estimate No public source provides a precise figure. This is our estimate.	16%	14%	+2.2
Total	100%		28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

IS WORK OVER?

27%

#215 / 723

Ombudsman officer

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

Task	Share	AI	Points
Complaint, the file and the deadline. Estimate No public source provides a precise figure. This is our estimate.	18%	48%	+8.6
The administration, the silence and pushing. Estimate No public source provides a precise figure. This is our estimate.	16%	40%	+6.4
Report, the recommendation and not softening it. Estimate No public source provides a precise figure. This is our estimate.	16%	22%	+3.5
The citizen, the wait and not selling miracles. Estimate No public source provides a precise figure. This is our estimate.	16%	28%	+4.5
The Ombudsman, the annual and not dressing it. Estimate No public source provides a precise figure. This is our estimate.	18%	14%	+2.5
Push, and not selling a miracle. Estimate No public source provides a precise figure. This is our estimate.	16%	12%	+1.9
Total	100%		27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low