IS WORK OVER?

Automation index

How much of a Insurance claims adjuster’s job can AI already do?

A claim form and some photos come earlier. Valuing the damage on site and closing the claim do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Insurance claims adjuster

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Read policy, claim form and cover.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
On-site inspection, photos and facts.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Value damage, parts and write the report.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Negotiate with garage, injured party and insurer.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Fraud, recoveries and clash with another adjuster.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Close the file and own the valuation.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • adjust claims
  • assess damage
  • inspect on site
  • value repairs
  • spot fraud
  • negotiate payouts
  • write survey reports
  • close claims

Sources for this job· O*NET 13-1031.00· ESCO/ISCO 3315

Panel beater

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Assess, order parts and quote.
Estimate

No public source provides a precise figure. This is our estimate.

16%32%+5.1
Pull, weld and set gaps.
Estimate

No public source provides a precise figure. This is our estimate.

22%10%+2.2
Fill, sand and prep for paint.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Client, insurer and deadlines.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
Shop, benches and tools.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Not delivering a car that looks bent.
Estimate

No public source provides a precise figure. This is our estimate.

14%14%+2
Total100%18%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Assess, order parts and quote
  • Pull, weld and set gaps
  • Fill, sand and prep for paint
  • Client, insurer and deadlines
  • Shop, benches and tools
  • Not delivering a car that looks bent
  • chapista
  • panel beater
  • chapa y pintura

Sources for this job· O*NET 49-3021.00· ESCO/ISCO 7213

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