Automation index
How much of a Insurance claims adjuster’s job can AI already do?
A claim form and some photos come earlier. Valuing the damage on site and closing the claim do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Insurance claims adjuster
29%
AI can already do 29% of this job.
#68 / 623
View rankingInsurance claims adjuster
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Read policy, claim form and cover.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
On-site inspection, photos and facts.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 18% | +3.2 |
Value damage, parts and write the report.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
Negotiate with garage, injured party and insurer.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
Fraud, recoveries and clash with another adjuster.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Close the file and own the valuation.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 14% | +2.2 |
| Total | 100% | 28% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- adjust claims
- assess damage
- inspect on site
- value repairs
- spot fraud
- negotiate payouts
- write survey reports
- close claims
Sources for this job· O*NET 13-1031.00· ESCO/ISCO 3315
IS WORK OVER?
PR specialist
29%
#70 / 623
View rankingPR specialist
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Post and update content on the company's Web site and social media outlets.EstimateNo public source provides a precise figure. This is our estimate. | 17% | 28% | +4.8 |
Respond to requests for information from the media or designate an appropriate spokesperson or information source.EstimateNo public source provides a precise figure. This is our estimate. | 15% | 28% | +4.2 |
Plan or direct development or communication of programs to maintain favorable public or stockholder perceptions of an organization's accomplishments, agenda, or environmental responsibility.EstimateNo public source provides a precise figure. This is our estimate. | 13% | 28% | +3.6 |
Write press releases or other media communications to promote clients.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Study the objectives, promotional policies, or needs of organizations to develop public relations strategies that will influence public opinion or promote ideas, products, or services.EstimateNo public source provides a precise figure. This is our estimate. | 8% | 28% | +2.2 |
Establish or maintain cooperative relationships with representatives of community, consumer, employee, or public interest groups.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 22% | +1.5 |
Coach client representatives in effective communication with the public or with employees.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 22% | +1.3 |
Prepare or edit organizational publications, such as employee newsletters or stockholders' reports, for internal or external audiences.EstimateNo public source provides a precise figure. This is our estimate. | 5% | 55% | +2.8 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 18% | 28% | +5 |
| Total | 100% | 29% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- keywords in digital content
- web analytics
- pricing strategies
- corporate social responsibility
- market research
- brand marketing techniques
- content marketing strategy
- online moderation techniques
- marketing mix
- authoring software
Sources for this job· O*NET 27-3031.00· ESCO/ISCO 2432