IS WORK OVER?

Automation index

How much of a Insurance claims adjuster’s job can AI already do?

A claim form and some photos come earlier. Valuing the damage on site and closing the claim do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Insurance claims adjuster

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Read policy, claim form and cover.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
On-site inspection, photos and facts.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Value damage, parts and write the report.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Negotiate with garage, injured party and insurer.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Fraud, recoveries and clash with another adjuster.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Close the file and own the valuation.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • adjust claims
  • assess damage
  • inspect on site
  • value repairs
  • spot fraud
  • negotiate payouts
  • write survey reports
  • close claims

Sources for this job· O*NET 13-1031.00· ESCO/ISCO 3315

QA tester

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Identify, analyze, and document problems with program function, output, online screen, or content.
Estimate

No public source provides a precise figure. This is our estimate.

12%55%+6.6
Document software defects, using a bug tracking system, and report defects to software developers.
Estimate

No public source provides a precise figure. This is our estimate.

11%55%+6.1
Install, maintain, or use software testing programs.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Monitor program performance to ensure efficient and problem-free operations.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
Estimate

No public source provides a precise figure. This is our estimate.

6%48%+2.9
Document test procedures to ensure replicability and compliance with standards.
Estimate

No public source provides a precise figure. This is our estimate.

6%55%+3.3
Create or maintain databases of known test defects.
Estimate

No public source provides a precise figure. This is our estimate.

6%48%+2.9
Provide feedback and recommendations to developers on software usability and functionality.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

39%28%+10.9
Total100%38%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • internal risk management policy
  • ICT quality policy
  • software anomalies
  • levels of software testing
  • quality standards
  • quality assurance methodologies
  • ICT process quality models
  • set quality assurance objectives
  • ensure continuous preparedness for audits
  • comply with legal regulations

Sources for this job· O*NET 15-1253.00· ESCO/ISCO 2519

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