IS WORK OVER?

Automation index

How much of a Insurance claims adjuster’s job can AI already do?

A claim form and some photos come earlier. Valuing the damage on site and closing the claim do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Insurance claims adjuster

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Read policy, claim form and cover.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
On-site inspection, photos and facts.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Value damage, parts and write the report.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Negotiate with garage, injured party and insurer.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Fraud, recoveries and clash with another adjuster.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Close the file and own the valuation.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • adjust claims
  • assess damage
  • inspect on site
  • value repairs
  • spot fraud
  • negotiate payouts
  • write survey reports
  • close claims

Sources for this job· O*NET 13-1031.00· ESCO/ISCO 3315

Social integrator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Pathways, reports and case coordination.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Go along in the street, the flat and the missed appointment.
Estimate

No public source provides a precise figure. This is our estimate.

18%12%+2.2
Network, resources and fighting for a place.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Group, conflict and the one who walks out.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Family, social services and the note to the judge.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
The bond, and the case not falling over.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • social support
  • insertion pathways
  • mediate conflict
  • refer to services
  • street work
  • social reports
  • coordinate cases
  • group workshops

Sources for this job· O*NET 21-1093.00· ESCO/ISCO 2635

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