IS WORK OVER?

Automation index

How much of a Key account manager’s job can AI already do?

A QBR comes earlier. Growing the account without losing it at renewal do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Key account manager

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Account, plan and the QBR.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Buyer, objections and the one who changes.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Forecast, the gap and not inflating.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Incident, the SLA and not hiding the fail.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Internal, the one who does not deliver and fighting it.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Grow it, and not losing it at renewal.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • QBR
  • account plans
  • account forecast
  • SLA
  • renewal
  • buyers
  • objections
  • gaps

Sources for this job· O*NET 41-4012.00· ESCO/ISCO 2433

Barista

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
Estimate

No public source provides a precise figure. This is our estimate.

9%28%+2.5
Receive and process customer payments.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Take customer orders and convey them to other employees for preparation.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Describe menu items to customers, or suggest products that might appeal to them.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Serve prepared foods, such as muffins, biscotti, or bagels.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Prepare or serve menu items, such as sandwiches or salads.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Clean or sanitize work areas, utensils, or equipment.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Clean service or seating areas.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

42%28%+11.8
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • comply with food safety and hygiene
  • educate customers on tea varieties
  • maintain relationship with customers
  • greet guests
  • handle customer complaints
  • upsell products
  • handover the service area
  • set up the coffee area
  • maintain customer service
  • work in a hospitality team

Sources for this job· O*NET 35-3023.01· ESCO/ISCO 5132

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