Automation index
How much of a Lab technician’s job can AI already do?
Lab technicians prep samples, run equipment and log results.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Lab technician
37%
AI can already do 37% of this job.
#14 / 623
View rankingLab technician
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Obtain specimens, cultivating, isolating, and identifying microorganisms for analysis.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 48% | +7.7 |
Conduct chemical analyses of body fluids, such as blood or urine, using microscope or automatic analyzer to detect abnormalities or diseases and enter findings into computer.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 48% | +7.7 |
Analyze the results of tests or experiments to ensure conformity to specifications, using special mechanical or electrical devices.EstimateNo public source provides a precise figure. This is our estimate. | 13% | 48% | +6.2 |
Test raw materials, processes, or finished products to determine quality or quantity of materials or characteristics of a substance.EstimateNo public source provides a precise figure. This is our estimate. | 12% | 28% | +3.4 |
Collect blood or tissue samples from patients, observing principles of asepsis to obtain blood sample.EstimateNo public source provides a precise figure. This is our estimate. | 10% | 12% | +1.2 |
Analyze and record test data to issue reports that use charts, graphs, or narratives.EstimateNo public source provides a precise figure. This is our estimate. | 9% | 55% | +5 |
Supervise or instruct other technicians or laboratory assistants.EstimateNo public source provides a precise figure. This is our estimate. | 9% | 22% | +2 |
Set up, maintain, calibrate, clean, and test sterility of medical laboratory equipment.EstimateNo public source provides a precise figure. This is our estimate. | 8% | 28% | +2.2 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
| Total | 100% | 37% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- techniques of blood-sampling
- microbiology-bacteriology
- laboratory techniques
- blood type classification
- perform laboratory tests
- transport blood samples
- archive healthcare users' records
- mix chemicals
- record test data
- maintain laboratory equipment
Sources for this job· O*NET 29-2012.00· ESCO/ISCO 3212
IS WORK OVER?
Customer support agent
36%
#15 / 623
View rankingCustomer support agent
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.EstimateNo public source provides a precise figure. This is our estimate. | 17% | 28% | +4.8 |
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.EstimateNo public source provides a precise figure. This is our estimate. | 15% | 55% | +8.3 |
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.EstimateNo public source provides a precise figure. This is our estimate. | 13% | 55% | +7.2 |
Check to ensure that appropriate changes were made to resolve customers' problems.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Determine charges for services requested, collect deposits or payments, or arrange for billing.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Solicit sales of new or additional services or products.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.EstimateNo public source provides a precise figure. This is our estimate. | 9% | 28% | +2.5 |
Refer unresolved customer grievances to designated departments for further investigation.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
| Total | 100% | 36% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- customer insight
- characteristics of products
- customer service
- guarantee customer satisfaction
- communicate with customers
- use databases
- answer incoming calls
- keep records of customer interaction
- perform customer management
- collect customer data
Sources for this job· O*NET 43-4051.00· ESCO/ISCO 4222