Automation index
Can AI do the work of a Lab technician?
Lab technicians prep samples, run equipment and log results.
It also does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Lab technician
37%
AI or a robot can already do 37% of this job.
#14 / 103
View rankingLab technician
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Obtain specimens, cultivating, isolating, and identifying microorganisms for analysis.EstimateNo public source pins this saving. It is an estimate of the method. | 16% | 48% | +7.7 |
Conduct chemical analyses of body fluids, such as blood or urine, using microscope or automatic analyzer to detect abnormalities or diseases and enter findings into computer.EstimateNo public source pins this saving. It is an estimate of the method. | 16% | 48% | +7.7 |
Analyze the results of tests or experiments to ensure conformity to specifications, using special mechanical or electrical devices.EstimateNo public source pins this saving. It is an estimate of the method. | 13% | 48% | +6.2 |
Test raw materials, processes, or finished products to determine quality or quantity of materials or characteristics of a substance.EstimateNo public source pins this saving. It is an estimate of the method. | 12% | 28% | +3.4 |
Collect blood or tissue samples from patients, observing principles of asepsis to obtain blood sample.EstimateNo public source pins this saving. It is an estimate of the method. | 10% | 12% | +1.2 |
Analyze and record test data to issue reports that use charts, graphs, or narratives.EstimateNo public source pins this saving. It is an estimate of the method. | 9% | 55% | +5 |
Supervise or instruct other technicians or laboratory assistants.EstimateNo public source pins this saving. It is an estimate of the method. | 9% | 22% | +2 |
Set up, maintain, calibrate, clean, and test sterility of medical laboratory equipment.EstimateNo public source pins this saving. It is an estimate of the method. | 8% | 28% | +2.2 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
| Total | 100% | 37% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- techniques of blood-sampling
- microbiology-bacteriology
- laboratory techniques
- blood type classification
- perform laboratory tests
- transport blood samples
- archive healthcare users' records
- mix chemicals
- record test data
- maintain laboratory equipment
Sources for this job· O*NET 29-2012.00· ESCO/ISCO 3212
IS WORK OVER?
Customer support agent
36%
#15 / 103
View rankingCustomer support agent
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.EstimateNo public source pins this saving. It is an estimate of the method. | 17% | 28% | +4.8 |
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.EstimateNo public source pins this saving. It is an estimate of the method. | 15% | 55% | +8.3 |
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.EstimateNo public source pins this saving. It is an estimate of the method. | 13% | 55% | +7.2 |
Check to ensure that appropriate changes were made to resolve customers' problems.EstimateNo public source pins this saving. It is an estimate of the method. | 11% | 28% | +3.1 |
Determine charges for services requested, collect deposits or payments, or arrange for billing.EstimateNo public source pins this saving. It is an estimate of the method. | 11% | 28% | +3.1 |
Solicit sales of new or additional services or products.EstimateNo public source pins this saving. It is an estimate of the method. | 11% | 28% | +3.1 |
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.EstimateNo public source pins this saving. It is an estimate of the method. | 9% | 28% | +2.5 |
Refer unresolved customer grievances to designated departments for further investigation.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
| Total | 100% | 36% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- customer insight
- characteristics of products
- customer service
- guarantee customer satisfaction
- communicate with customers
- use databases
- answer incoming calls
- keep records of customer interaction
- perform customer management
- collect customer data
Sources for this job· O*NET 43-4051.00· ESCO/ISCO 4222