IS WORK OVER?

Automation index

How much of a Last-mile manager’s job can AI already do?

A zone map comes earlier. Hitting the peak without leaving the neighbourhood without a courier do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Last-mile manager

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Zones, capacity and route cuts.
Estimate

No public source provides a precise figure. This is our estimate.

16%44%+7
KPIs, first attempt and incidents.
Estimate

No public source provides a precise figure. This is our estimate.

16%36%+5.8
The courier, the lobby and the one who will not open.
Estimate

No public source provides a precise figure. This is our estimate.

18%16%+2.9
Peaks, rain and hiring too many or too few.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The angry customer and not dressing delivered.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Cover the peak, and not leaving the neighbourhood orphaned.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%26%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • delivery zones
  • first attempt
  • delivery KPIs
  • last-mile peaks
  • lobbies
  • delivery incidents
  • courier capacity
  • cut routes

Sources for this job· O*NET 11-3071.00· ESCO/ISCO 1324

Intercultural mediator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Translate forms, appointments and what the paper says.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Go with them to the desk, the doctor and the school.
Estimate

No public source provides a precise figure. This is our estimate.

18%12%+2.2
Mediate the cultural clash and the misunderstanding.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Reports, networks and reception resources.
Estimate

No public source provides a precise figure. This is our estimate.

16%32%+5.1
The family, the child and what you cannot impose.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Trust, and not speaking over anyone.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%24%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • intercultural mediation
  • accompany paperwork
  • translate procedures
  • cultural misunderstandings
  • reception
  • medical appointments
  • school and family
  • immigration resources

Sources for this job· O*NET 21-1012.00· ESCO/ISCO 2635

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