IS WORK OVER?

Automation index

How much of a Last-mile manager’s job can AI already do?

A zone map comes earlier. Hitting the peak without leaving the neighbourhood without a courier do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Last-mile manager

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Zones, capacity and route cuts.
Estimate

No public source provides a precise figure. This is our estimate.

16%44%+7
KPIs, first attempt and incidents.
Estimate

No public source provides a precise figure. This is our estimate.

16%36%+5.8
The courier, the lobby and the one who will not open.
Estimate

No public source provides a precise figure. This is our estimate.

18%16%+2.9
Peaks, rain and hiring too many or too few.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The angry customer and not dressing delivered.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Cover the peak, and not leaving the neighbourhood orphaned.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%26%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • delivery zones
  • first attempt
  • delivery KPIs
  • last-mile peaks
  • lobbies
  • delivery incidents
  • courier capacity
  • cut routes

Sources for this job· O*NET 11-3071.00· ESCO/ISCO 1324

Office receptionist

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Diary, visitors and the lobby.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Calls, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Parcels, the urgent and not signing blind.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Access, the one without an appointment and not letting them through.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
The peak, the mood and keeping calm.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Greet, and not losing the visitor.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • visitor diary
  • lobby
  • messages
  • parcels
  • access
  • switchboard
  • appointments
  • sign-ins

Sources for this job· O*NET 43-4171.00· ESCO/ISCO 4226

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