Automation index
How much of a Mountain guide’s job can AI already do?
An avalanche report comes earlier. Taking the group and coming down whole do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Mountain guide
19%
AI can already do 19% of this job.
#498 / 633
View rankingMountain guide
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Report, route and the kit.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 32% | +5.1 |
Walk, pace and the one who drops.EstimateNo public source provides a precise figure. This is our estimate. | 22% | 8% | +1.8 |
Ground, snow and the yes or no to go on.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Bivouac, the surprise and not improvising anchors.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The client, the ego and not pushing the summit.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 18% | +2.9 |
Come down whole, and not trusting the report alone.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 12% | +1.7 |
| Total | 100% | 19% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- avalanche reports
- mountain routes
- group pace
- bivouac
- anchors
- ground
- summit
- mountain kit
Sources for this job· O*NET 39-7011.00· ESCO/ISCO 5113
IS WORK OVER?
Customer support agent
36%
#15 / 633
View rankingCustomer support agent
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.EstimateNo public source provides a precise figure. This is our estimate. | 17% | 28% | +4.8 |
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.EstimateNo public source provides a precise figure. This is our estimate. | 15% | 55% | +8.3 |
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.EstimateNo public source provides a precise figure. This is our estimate. | 13% | 55% | +7.2 |
Check to ensure that appropriate changes were made to resolve customers' problems.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Determine charges for services requested, collect deposits or payments, or arrange for billing.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Solicit sales of new or additional services or products.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.EstimateNo public source provides a precise figure. This is our estimate. | 9% | 28% | +2.5 |
Refer unresolved customer grievances to designated departments for further investigation.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
| Total | 100% | 36% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- customer insight
- characteristics of products
- customer service
- guarantee customer satisfaction
- communicate with customers
- use databases
- answer incoming calls
- keep records of customer interaction
- perform customer management
- collect customer data
Sources for this job· O*NET 43-4051.00· ESCO/ISCO 4222