IS WORK OVER?

Automation index

Can AI do the work of a Nurse?

Nurses give direct care, deliver treatment and watch patients on the ward or in clinic.

It also does not predict how many people will lose their jobs.

Task comparison

IS WORK OVER?

Nurse

24%

AI or a robot can already do 24% of this job.

#84 / 103

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Nurse

Where the time goes

Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.

Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.

TaskShareAIAdds
Maintain accurate, detailed reports and records.
Estimate

No public source pins this saving. It is an estimate of the method.

7%55%+3.9
Record patients' medical information and vital signs.
Estimate

No public source pins this saving. It is an estimate of the method.

7%12%+0.8
Administer medications to patients and monitor patients for reactions or side effects.
Estimate

No public source pins this saving. It is an estimate of the method.

7%12%+0.8
Monitor, record, and report symptoms or changes in patients' conditions.
Estimate

No public source pins this saving. It is an estimate of the method.

7%12%+0.8
Monitor all aspects of patient care, including diet and physical activity.
Estimate

No public source pins this saving. It is an estimate of the method.

7%12%+0.8
Direct or supervise less-skilled nursing or healthcare personnel or supervise a particular unit.
Estimate

No public source pins this saving. It is an estimate of the method.

6%12%+0.7
Provide health care, first aid, immunizations, or assistance in convalescence or rehabilitation in locations such as schools, hospitals, or industry.
Estimate

No public source pins this saving. It is an estimate of the method.

6%28%+1.7
Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans.
Estimate

No public source pins this saving. It is an estimate of the method.

5%12%+0.6
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source pins this saving. It is an estimate of the method.

48%28%+13.4
Total100%24%

Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low

Skills this job uses

  • care for patients
  • diagnose
  • nursing care
  • clinical notes
  • impact of social contexts on health
  • specialist nursing care
  • educate on the prevention of illness
  • provide professional care in nursing
  • contribute to continuity of health care
  • promote a positive image of nursing

Sources for this job· O*NET 29-1141.00· ESCO/ISCO 2221

Customer support agent

Where the time goes

Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.

Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.

TaskShareAIAdds
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Estimate

No public source pins this saving. It is an estimate of the method.

17%28%+4.8
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Estimate

No public source pins this saving. It is an estimate of the method.

15%55%+8.3
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Estimate

No public source pins this saving. It is an estimate of the method.

13%55%+7.2
Check to ensure that appropriate changes were made to resolve customers' problems.
Estimate

No public source pins this saving. It is an estimate of the method.

11%28%+3.1
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Estimate

No public source pins this saving. It is an estimate of the method.

11%28%+3.1
Solicit sales of new or additional services or products.
Estimate

No public source pins this saving. It is an estimate of the method.

11%28%+3.1
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Estimate

No public source pins this saving. It is an estimate of the method.

9%28%+2.5
Refer unresolved customer grievances to designated departments for further investigation.
Estimate

No public source pins this saving. It is an estimate of the method.

7%28%+2
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source pins this saving. It is an estimate of the method.

6%28%+1.7
Total100%36%

Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low

Skills this job uses

  • customer insight
  • characteristics of products
  • customer service
  • guarantee customer satisfaction
  • communicate with customers
  • use databases
  • answer incoming calls
  • keep records of customer interaction
  • perform customer management
  • collect customer data

Sources for this job· O*NET 43-4051.00· ESCO/ISCO 4222

Analyse my job

Nearby in the ranking

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  2. 82Dentist24%
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  4. 85University professor24%
  5. 86Nursing assistant23%
  6. 87Doctor22%