Automation index
Can AI do the work of a Nursing assistant?
Nursing assistants help with basic care, hygiene and moving patients.
It also does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Nursing assistant
23%
AI or a robot can already do 23% of this job.
#86 / 103
View rankingNursing assistant
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 12% | +0.8 |
Turn or reposition bedridden patients.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 12% | +0.7 |
Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.EstimateNo public source pins this saving. It is an estimate of the method. | 5% | 12% | +0.6 |
Communicate with patients to ascertain feelings or need for assistance or social and emotional support.EstimateNo public source pins this saving. It is an estimate of the method. | 4% | 12% | +0.5 |
Feed patients or assist patients to eat or drink.EstimateNo public source pins this saving. It is an estimate of the method. | 4% | 12% | +0.5 |
Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.EstimateNo public source pins this saving. It is an estimate of the method. | 4% | 12% | +0.5 |
Supply, collect, or empty bedpans.EstimateNo public source pins this saving. It is an estimate of the method. | 4% | 28% | +1.1 |
Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers.EstimateNo public source pins this saving. It is an estimate of the method. | 4% | 12% | +0.5 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 62% | 28% | +17.4 |
| Total | 100% | 23% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- care for patients
- diagnose
- nursing care
- clinical notes
- design interfaces
- prototypes
- figma
- hygiene in a health care setting
- health care legislation
- disability care
Sources for this job· O*NET 31-1131.00· ESCO/ISCO 5321
IS WORK OVER?
Customer support agent
36%
#15 / 103
View rankingCustomer support agent
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.EstimateNo public source pins this saving. It is an estimate of the method. | 17% | 28% | +4.8 |
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.EstimateNo public source pins this saving. It is an estimate of the method. | 15% | 55% | +8.3 |
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.EstimateNo public source pins this saving. It is an estimate of the method. | 13% | 55% | +7.2 |
Check to ensure that appropriate changes were made to resolve customers' problems.EstimateNo public source pins this saving. It is an estimate of the method. | 11% | 28% | +3.1 |
Determine charges for services requested, collect deposits or payments, or arrange for billing.EstimateNo public source pins this saving. It is an estimate of the method. | 11% | 28% | +3.1 |
Solicit sales of new or additional services or products.EstimateNo public source pins this saving. It is an estimate of the method. | 11% | 28% | +3.1 |
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.EstimateNo public source pins this saving. It is an estimate of the method. | 9% | 28% | +2.5 |
Refer unresolved customer grievances to designated departments for further investigation.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
| Total | 100% | 36% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- customer insight
- characteristics of products
- customer service
- guarantee customer satisfaction
- communicate with customers
- use databases
- answer incoming calls
- keep records of customer interaction
- perform customer management
- collect customer data
Sources for this job· O*NET 43-4051.00· ESCO/ISCO 4222