Automation index
How much of a Office receptionist’s job can AI already do?
A diary comes earlier. Greeting without losing the visitor in the lobby do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Office receptionist
22%
AI can already do 22% of this job.
#374 / 633
View rankingOffice receptionist
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Diary, visitors and the lobby.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Calls, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Parcels, the urgent and not signing blind.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
Access, the one without an appointment and not letting them through.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
The peak, the mood and keeping calm.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 18% | +3.2 |
Greet, and not losing the visitor.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 22% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- visitor diary
- lobby
- messages
- parcels
- access
- switchboard
- appointments
- sign-ins
Sources for this job· O*NET 43-4171.00· ESCO/ISCO 4226
IS WORK OVER?
Cashier
30%
#48 / 633
View rankingCashier
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Receive payment by cash, check, credit cards, vouchers, or automatic debits.EstimateNo public source provides a precise figure. This is our estimate. | 9% | 28% | +2.5 |
Issue receipts, refunds, credits, or change due to customers.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Greet customers entering establishments.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Answer incoming phone calls.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Compute and record totals of transactions.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 55% | +3.3 |
Request information or assistance, using paging systems.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Answer customers' questions, and provide information on procedures or policies.EstimateNo public source provides a precise figure. This is our estimate. | 5% | 28% | +1.4 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 47% | 28% | +13.2 |
| Total | 100% | 30% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- customer service
- operate cash point
- use different communication channels
- apply numeracy skills
- process refunds
- ensure client orientation
- process payments
- provide customer follow-up services
- issue sales invoices
- manage theft prevention
Sources for this job· O*NET 41-2011.00· ESCO/ISCO 5230