Automation index
How much of a Office receptionist’s job can AI already do?
A diary comes earlier. Greeting without losing the visitor in the lobby do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Office receptionist
22%
AI can already do 22% of this job.
#383 / 643
View rankingOffice receptionist
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Diary, visitors and the lobby.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Calls, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Parcels, the urgent and not signing blind.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
Access, the one without an appointment and not letting them through.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
The peak, the mood and keeping calm.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 18% | +3.2 |
Greet, and not losing the visitor.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 22% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- visitor diary
- lobby
- messages
- parcels
- access
- switchboard
- appointments
- sign-ins
Sources for this job· O*NET 43-4171.00· ESCO/ISCO 4226
IS WORK OVER?
Hotel receptionist
30%
#53 / 643
View rankingHotel receptionist
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Greet, register, and assign rooms to guests of hotels or motels.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Issue room keys and escort instructions to bellhops.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Verify customers' credit, and establish how the customer will pay for the accommodation.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Keep records of room availability and guests' accounts, manually or using computers.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 55% | +3.9 |
Make and confirm reservations.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Review accounts and charges with guests during the check out process.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Compute bills, collect payments, and make change for guests.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 47% | 28% | +13.2 |
| Total | 100% | 30% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- explain features in accommodation venue
- comply with food safety and hygiene
- implement marketing strategies
- maintain relationship with customers
- deal with arrivals in accommodation
- greet guests
- handle customer complaints
- process booking
- provide tourism related information
- handover the service area
Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224