IS WORK OVER?

Automation index

How much of a Office receptionist’s job can AI already do?

A diary comes earlier. Greeting without losing the visitor in the lobby do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Office receptionist

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Diary, visitors and the lobby.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Calls, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Parcels, the urgent and not signing blind.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Access, the one without an appointment and not letting them through.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
The peak, the mood and keeping calm.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Greet, and not losing the visitor.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • visitor diary
  • lobby
  • messages
  • parcels
  • access
  • switchboard
  • appointments
  • sign-ins

Sources for this job· O*NET 43-4171.00· ESCO/ISCO 4226

Insurance claims adjuster

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Read policy, claim form and cover.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
On-site inspection, photos and facts.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Value damage, parts and write the report.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Negotiate with garage, injured party and insurer.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Fraud, recoveries and clash with another adjuster.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Close the file and own the valuation.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • adjust claims
  • assess damage
  • inspect on site
  • value repairs
  • spot fraud
  • negotiate payouts
  • write survey reports
  • close claims

Sources for this job· O*NET 13-1031.00· ESCO/ISCO 3315

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