Automation index
How much of a Office receptionist’s job can AI already do?
A diary comes earlier. Greeting without losing the visitor in the lobby do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Office receptionist
22%
AI can already do 22% of this job.
#374 / 633
View rankingOffice receptionist
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Diary, visitors and the lobby.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Calls, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Parcels, the urgent and not signing blind.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
Access, the one without an appointment and not letting them through.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
The peak, the mood and keeping calm.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 18% | +3.2 |
Greet, and not losing the visitor.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 22% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- visitor diary
- lobby
- messages
- parcels
- access
- switchboard
- appointments
- sign-ins
Sources for this job· O*NET 43-4171.00· ESCO/ISCO 4226
IS WORK OVER?
Last-mile manager
26%
#211 / 633
View rankingLast-mile manager
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Zones, capacity and route cuts.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 44% | +7 |
KPIs, first attempt and incidents.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 36% | +5.8 |
The courier, the lobby and the one who will not open.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 16% | +2.9 |
Peaks, rain and hiring too many or too few.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The angry customer and not dressing delivered.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 18% | +3.2 |
Cover the peak, and not leaving the neighbourhood orphaned.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 14% | +2.2 |
| Total | 100% | 26% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- delivery zones
- first attempt
- delivery KPIs
- last-mile peaks
- lobbies
- delivery incidents
- courier capacity
- cut routes
Sources for this job· O*NET 11-3071.00· ESCO/ISCO 1324