Automation index

How much of a Office receptionist’s job can AI already do?

A diary comes earlier. Greeting without losing the visitor in the lobby do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

IS WORK OVER?

22%

AI can already do 22% of this job.

#374 / 633

Office receptionist

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

Task	Share	AI	Points
Diary, visitors and the lobby. Estimate No public source provides a precise figure. This is our estimate.	16%	40%	+6.4
Calls, the one who is out and the message. Estimate No public source provides a precise figure. This is our estimate.	18%	14%	+2.5
Parcels, the urgent and not signing blind. Estimate No public source provides a precise figure. This is our estimate.	16%	28%	+4.5
Access, the one without an appointment and not letting them through. Estimate No public source provides a precise figure. This is our estimate.	16%	22%	+3.5
The peak, the mood and keeping calm. Estimate No public source provides a precise figure. This is our estimate.	18%	18%	+3.2
Greet, and not losing the visitor. Estimate No public source provides a precise figure. This is our estimate.	16%	12%	+1.9
Total	100%		22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

IS WORK OVER?

29%

#55 / 633

Travel agent

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

Task	Share	AI	Points
Search flights, hotels, trains and packages. Estimate No public source provides a precise figure. This is our estimate.	18%	52%	+9.4
Quote, compare and issue bookings. Estimate No public source provides a precise figure. This is our estimate.	16%	40%	+6.4
Serve the client: taste, visas and fears. Estimate No public source provides a precise figure. This is our estimate.	18%	18%	+3.2
Changes, cancellations and incidents on the ground. Estimate No public source provides a precise figure. This is our estimate.	16%	28%	+4.5
Groups, corporates and tailor-made trips. Estimate No public source provides a precise figure. This is our estimate.	16%	22%	+3.5
Suppliers, margins and liability for the booking. Estimate No public source provides a precise figure. This is our estimate.	16%	14%	+2.2
Total	100%		29%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low