IS WORK OVER?

Automation index

How much of a Office receptionist’s job can AI already do?

A diary comes earlier. Greeting without losing the visitor in the lobby do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Office receptionist

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Diary, visitors and the lobby.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Calls, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Parcels, the urgent and not signing blind.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Access, the one without an appointment and not letting them through.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
The peak, the mood and keeping calm.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Greet, and not losing the visitor.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • visitor diary
  • lobby
  • messages
  • parcels
  • access
  • switchboard
  • appointments
  • sign-ins

Sources for this job· O*NET 43-4171.00· ESCO/ISCO 4226

UX writer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Microcopy, errors and the UI tone.
Estimate

No public source provides a precise figure. This is our estimate.

18%52%+9.4
Glossary, consistency and i18n strings.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
User tests and the button nobody taps.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Legal, the disclaimer and not scaring people.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Design, product and the extra word.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
That it is understood, and not sounding like an ad.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • microcopy
  • UI tone
  • error messages
  • UX glossary
  • i18n
  • comprehension tests
  • disclaimers
  • UI strings

Sources for this job· O*NET 27-3043.00· ESCO/ISCO 2641

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