IS WORK OVER?

Automation index

Can AI do the work of a Paramedic?

Paramedics treat emergencies outside hospital and move the patient.

It also does not predict how many people will lose their jobs.

Task comparison

Paramedic

Where the time goes

Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.

Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.

TaskShareAIAdds
Notes and protocols
Estimate

No public source pins this saving. It is an estimate of the method.

20%30%+6
Street care and transfer
Estimate

No public source pins this saving. It is an estimate of the method.

50%8%+4
Life-threatening calls
Estimate

No public source pins this saving. It is an estimate of the method.

20%12%+2.4
Coordination
Estimate

No public source pins this saving. It is an estimate of the method.

10%15%+1.5
Total100%14%

Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low

Skills this job uses

  • hygiene in a health care setting
  • behavioural science
  • pharmacology
  • disorders of vital functions
  • sanitary technology
  • transportation methods
  • pathogenic microorganisms
  • sociology applied to paramedical science
  • health care system
  • human anatomy

Sources for this job· O*NET 29-2042.00· ESCO/ISCO 3258

Customer support agent

Where the time goes

Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.

Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.

TaskShareAIAdds
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Estimate

No public source pins this saving. It is an estimate of the method.

17%28%+4.8
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Estimate

No public source pins this saving. It is an estimate of the method.

15%55%+8.3
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Estimate

No public source pins this saving. It is an estimate of the method.

13%55%+7.2
Check to ensure that appropriate changes were made to resolve customers' problems.
Estimate

No public source pins this saving. It is an estimate of the method.

11%28%+3.1
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Estimate

No public source pins this saving. It is an estimate of the method.

11%28%+3.1
Solicit sales of new or additional services or products.
Estimate

No public source pins this saving. It is an estimate of the method.

11%28%+3.1
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Estimate

No public source pins this saving. It is an estimate of the method.

9%28%+2.5
Refer unresolved customer grievances to designated departments for further investigation.
Estimate

No public source pins this saving. It is an estimate of the method.

7%28%+2
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source pins this saving. It is an estimate of the method.

6%28%+1.7
Total100%36%

Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low

Skills this job uses

  • customer insight
  • characteristics of products
  • customer service
  • guarantee customer satisfaction
  • communicate with customers
  • use databases
  • answer incoming calls
  • keep records of customer interaction
  • perform customer management
  • collect customer data

Sources for this job· O*NET 43-4051.00· ESCO/ISCO 4222

Analyse my job

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