Automation index
How much of a Penetration tester’s job can AI already do?
A scan and a template report come earlier. Finding the weird chain, and not taking production down, do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Penetration tester
26%
AI can already do 26% of this job.
#207 / 633
View rankingPenetration tester
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Recon, scans and enumeration.EstimateNo public source provides a precise figure. This is our estimate. | 20% | 42% | +8.4 |
Write the report, evidence and CVSS.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 38% | +6.8 |
Exploit with judgment and not break the business.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 18% | +3.2 |
Debrief with the client and retest.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 15% | +2.4 |
Choose scope, rules and what is off limits.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 16% | +2.2 |
Research 0-days, labs and keep the craft.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 18% | +2.5 |
| Total | 100% | 25% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- Recon, scans and enumeration
- Write the report, evidence and CVSS
- Debrief with the client and retest
- Choose scope, rules and what is off limits
- Research 0-days, labs and keep the craft
- pentester
- ethical hacker
- pentest
Sources for this job· O*NET 15-1212.00· ESCO/ISCO 2529
IS WORK OVER?
Customer support agent
36%
#15 / 633
View rankingCustomer support agent
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.EstimateNo public source provides a precise figure. This is our estimate. | 17% | 28% | +4.8 |
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.EstimateNo public source provides a precise figure. This is our estimate. | 15% | 55% | +8.3 |
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.EstimateNo public source provides a precise figure. This is our estimate. | 13% | 55% | +7.2 |
Check to ensure that appropriate changes were made to resolve customers' problems.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Determine charges for services requested, collect deposits or payments, or arrange for billing.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Solicit sales of new or additional services or products.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.EstimateNo public source provides a precise figure. This is our estimate. | 9% | 28% | +2.5 |
Refer unresolved customer grievances to designated departments for further investigation.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
| Total | 100% | 36% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- customer insight
- characteristics of products
- customer service
- guarantee customer satisfaction
- communicate with customers
- use databases
- answer incoming calls
- keep records of customer interaction
- perform customer management
- collect customer data
Sources for this job· O*NET 43-4051.00· ESCO/ISCO 4222