Automation index
How much of a Pharmacist’s job can AI already do?
Today an AI can already prep materials, sort notes, and write a first summary. The class, the source, and the patient still need someone in the room.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Pharmacist
25%
AI can already do 25% of this job.
#225 / 633
View rankingPharmacist
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Review prescriptions to assure accuracy, to ascertain the needed ingredients, and to evaluate their suitability.EstimateNo public source provides a precise figure. This is our estimate. | 12% | 28% | +3.4 |
Assess the identity, strength, or purity of medications.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Provide information and advice regarding drug interactions, side effects, dosage, and proper medication storage.EstimateNo public source provides a precise figure. This is our estimate. | 10% | 28% | +2.8 |
Maintain records, such as pharmacy files, patient profiles, charge system files, inventories, control records for radioactive nuclei, or registries of poisons, narcotics, or controlled drugs.EstimateNo public source provides a precise figure. This is our estimate. | 9% | 12% | +1.1 |
Analyze prescribing trends to monitor patient compliance and to prevent excessive usage or harmful interactions.EstimateNo public source provides a precise figure. This is our estimate. | 9% | 12% | +1.1 |
Advise customers on the selection of medication brands, medical equipment, or healthcare supplies.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Plan, implement, or maintain procedures for mixing, packaging, or labeling pharmaceuticals, according to policy and legal requirements, to ensure quality, security, and proper disposal.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Order and purchase pharmaceutical supplies, medical supplies, or drugs, maintaining stock and storing and handling it properly.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 30% | 28% | +8.4 |
| Total | 100% | 25% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- microbiology-bacteriology
- pharmacy law
- organic chemistry
- physics
- pharmaceutical technology
- pharmacognosy
- human anatomy
- toxicology
- inorganic chemistry
- pharmacokinetics
Sources for this job· O*NET 29-1051.00· ESCO/ISCO 2262
IS WORK OVER?
Customer support agent
36%
#15 / 633
View rankingCustomer support agent
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.EstimateNo public source provides a precise figure. This is our estimate. | 17% | 28% | +4.8 |
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.EstimateNo public source provides a precise figure. This is our estimate. | 15% | 55% | +8.3 |
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.EstimateNo public source provides a precise figure. This is our estimate. | 13% | 55% | +7.2 |
Check to ensure that appropriate changes were made to resolve customers' problems.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Determine charges for services requested, collect deposits or payments, or arrange for billing.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Solicit sales of new or additional services or products.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.EstimateNo public source provides a precise figure. This is our estimate. | 9% | 28% | +2.5 |
Refer unresolved customer grievances to designated departments for further investigation.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
| Total | 100% | 36% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- customer insight
- characteristics of products
- customer service
- guarantee customer satisfaction
- communicate with customers
- use databases
- answer incoming calls
- keep records of customer interaction
- perform customer management
- collect customer data
Sources for this job· O*NET 43-4051.00· ESCO/ISCO 4222