Automation index
Can AI do the work of a Pharmacist?
Today an AI can already prep materials, sort notes, and write a first summary. The class, the source, and the patient still need someone in the room.
It does not say how many people will end up unemployed.
Task comparison
IS WORK OVER?
Pharmacist
25%
AI or a robot can already do 25% of this job.
#80 / 103
View rankingPharmacist
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Review prescriptions to assure accuracy, to ascertain the needed ingredients, and to evaluate their suitability.EstimateNo public source pins this saving. It is an estimate of the method. | 12% | 28% | +3.4 |
Assess the identity, strength, or purity of medications.EstimateNo public source pins this saving. It is an estimate of the method. | 11% | 28% | +3.1 |
Provide information and advice regarding drug interactions, side effects, dosage, and proper medication storage.EstimateNo public source pins this saving. It is an estimate of the method. | 10% | 28% | +2.8 |
Maintain records, such as pharmacy files, patient profiles, charge system files, inventories, control records for radioactive nuclei, or registries of poisons, narcotics, or controlled drugs.EstimateNo public source pins this saving. It is an estimate of the method. | 9% | 12% | +1.1 |
Analyze prescribing trends to monitor patient compliance and to prevent excessive usage or harmful interactions.EstimateNo public source pins this saving. It is an estimate of the method. | 9% | 12% | +1.1 |
Advise customers on the selection of medication brands, medical equipment, or healthcare supplies.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Plan, implement, or maintain procedures for mixing, packaging, or labeling pharmaceuticals, according to policy and legal requirements, to ensure quality, security, and proper disposal.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Order and purchase pharmaceutical supplies, medical supplies, or drugs, maintaining stock and storing and handling it properly.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 30% | 28% | +8.4 |
| Total | 100% | 25% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- microbiology-bacteriology
- pharmacy law
- organic chemistry
- physics
- pharmaceutical technology
- pharmacognosy
- human anatomy
- toxicology
- inorganic chemistry
- pharmacokinetics
Sources for this job· O*NET 29-1051.00· ESCO/ISCO 2262
IS WORK OVER?
Customer support agent
36%
#15 / 103
View rankingCustomer support agent
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.EstimateNo public source pins this saving. It is an estimate of the method. | 17% | 28% | +4.8 |
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.EstimateNo public source pins this saving. It is an estimate of the method. | 15% | 55% | +8.3 |
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.EstimateNo public source pins this saving. It is an estimate of the method. | 13% | 55% | +7.2 |
Check to ensure that appropriate changes were made to resolve customers' problems.EstimateNo public source pins this saving. It is an estimate of the method. | 11% | 28% | +3.1 |
Determine charges for services requested, collect deposits or payments, or arrange for billing.EstimateNo public source pins this saving. It is an estimate of the method. | 11% | 28% | +3.1 |
Solicit sales of new or additional services or products.EstimateNo public source pins this saving. It is an estimate of the method. | 11% | 28% | +3.1 |
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.EstimateNo public source pins this saving. It is an estimate of the method. | 9% | 28% | +2.5 |
Refer unresolved customer grievances to designated departments for further investigation.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
| Total | 100% | 36% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- customer insight
- characteristics of products
- customer service
- guarantee customer satisfaction
- communicate with customers
- use databases
- answer incoming calls
- keep records of customer interaction
- perform customer management
- collect customer data
Sources for this job· O*NET 43-4051.00· ESCO/ISCO 4222