Automation index
How much of a Plumber’s job can AI already do?
Today an AI or a robot can hardly do this job for you. The site, the surprises, and the code are settled on the ground.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Plumber
28%↑
AI can already do 28% of this job.
#99 / 623
View rankingPlumber
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Cut, thread, or hammer pipes to specifications, using tools such as saws, cutting torches, pipe threaders, or pipe benders.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Locate and mark the position of pipe installations, connections, passage holes, or fixtures in structures, using measuring instruments such as rulers or levels.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Direct helpers engaged in pipe cutting, preassembly, or installation of plumbing systems or components.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Select pipe sizes, types, or related materials, such as supports, hangers, or hydraulic cylinders, according to specifications.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Lay out full scale drawings of pipe systems, supports, or related equipment, according to blueprints.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Assemble pipe sections, tubing, or fittings, using couplings, clamps, screws, bolts, cement, plastic solvent, caulking, or soldering, brazing, or welding equipment.EstimateNo public source provides a precise figure. This is our estimate. | 5% | 28% | +1.4 |
Attach pipes to walls, structures, or fixtures, such as radiators or tanks, using brackets, clamps, tools, or welding equipment.EstimateNo public source provides a precise figure. This is our estimate. | 5% | 28% | +1.4 |
Install pipe assemblies, fittings, valves, appliances such as dishwashers or water heaters, or fixtures such as sinks or toilets, using hand or power tools.EstimateNo public source provides a precise figure. This is our estimate. | 5% | 28% | +1.4 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 53% | 28% | +14.8 |
| Total | 100% | 28% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- pipes
- blockages
- solder copper
- sanitary ware
- plumbing tools
- types of piping
- replace faucets
- work ergonomically
- prepare copper pipes for use as gas lines
- snap chalk line
Sources for this job· O*NET 47-2152.00· ESCO/ISCO 7126
IS WORK OVER?
Customer support agent
36%
#15 / 623
View rankingCustomer support agent
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.EstimateNo public source provides a precise figure. This is our estimate. | 17% | 28% | +4.8 |
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.EstimateNo public source provides a precise figure. This is our estimate. | 15% | 55% | +8.3 |
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.EstimateNo public source provides a precise figure. This is our estimate. | 13% | 55% | +7.2 |
Check to ensure that appropriate changes were made to resolve customers' problems.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Determine charges for services requested, collect deposits or payments, or arrange for billing.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Solicit sales of new or additional services or products.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.EstimateNo public source provides a precise figure. This is our estimate. | 9% | 28% | +2.5 |
Refer unresolved customer grievances to designated departments for further investigation.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
| Total | 100% | 36% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- customer insight
- characteristics of products
- customer service
- guarantee customer satisfaction
- communicate with customers
- use databases
- answer incoming calls
- keep records of customer interaction
- perform customer management
- collect customer data
Sources for this job· O*NET 43-4051.00· ESCO/ISCO 4222