Automation index
How much of a Production engineer’s job can AI already do?
An OEE and a sequencer come earlier. Getting the shift out without stopping the line for nothing do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Production engineer
25%
AI can already do 25% of this job.
#233 / 633
View rankingProduction engineer
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
OEE, sequence and the shift plan.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
Line, changeovers and the micro-stop.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Layout, times and the work standard.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 36% | +5.8 |
Supervisors, unions and the shift that turns.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 18% | +2.9 |
In-line quality and the batch that cannot ship.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Hit the plan, and not dressing the OEE.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 25% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- OEE
- sequence production
- changeovers
- layout
- work standards
- micro-stops
- shift plan
- in-line quality
Sources for this job· O*NET 17-2112.00· ESCO/ISCO 2141
IS WORK OVER?
Customer support agent
36%
#15 / 633
View rankingCustomer support agent
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.EstimateNo public source provides a precise figure. This is our estimate. | 17% | 28% | +4.8 |
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.EstimateNo public source provides a precise figure. This is our estimate. | 15% | 55% | +8.3 |
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.EstimateNo public source provides a precise figure. This is our estimate. | 13% | 55% | +7.2 |
Check to ensure that appropriate changes were made to resolve customers' problems.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Determine charges for services requested, collect deposits or payments, or arrange for billing.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Solicit sales of new or additional services or products.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.EstimateNo public source provides a precise figure. This is our estimate. | 9% | 28% | +2.5 |
Refer unresolved customer grievances to designated departments for further investigation.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
| Total | 100% | 36% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- customer insight
- characteristics of products
- customer service
- guarantee customer satisfaction
- communicate with customers
- use databases
- answer incoming calls
- keep records of customer interaction
- perform customer management
- collect customer data
Sources for this job· O*NET 43-4051.00· ESCO/ISCO 4222