Automation index
Can AI do the work of a Real estate agent?
Today an AI can already find leads, set up contact, and follow through. Sitting across from someone and closing is still something else.
No number on this site decides whether someone keeps or loses their job.
Task comparison
IS WORK OVER?
Real estate agent
27%
AI or a robot can already do 27% of this job.
#70 / 103
View rankingReal estate agent
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Generate lists of properties that are compatible with buyers' needs and financial resources.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Answer clients' questions regarding construction work, financing, maintenance, repairs, and appraisals.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 12% | +0.7 |
Promote sales of properties through advertisements, open houses, and participation in multiple listing services.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Contact property owners and advertise services to solicit property sales listings.EstimateNo public source pins this saving. It is an estimate of the method. | 5% | 28% | +1.4 |
Display commercial, industrial, agricultural, and residential properties to clients and explain their features.EstimateNo public source pins this saving. It is an estimate of the method. | 5% | 28% | +1.4 |
Coordinate appointments to show homes to prospective buyers.EstimateNo public source pins this saving. It is an estimate of the method. | 5% | 28% | +1.4 |
Contact previous clients for prospecting of referral business.EstimateNo public source pins this saving. It is an estimate of the method. | 5% | 28% | +1.4 |
Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.EstimateNo public source pins this saving. It is an estimate of the method. | 5% | 22% | +1.1 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 56% | 28% | +15.7 |
| Total | 100% | 27% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- customer service
- contract law
- office administration
- real estate market
- mortgage loans
- property law
- maintain relationship with customers
- advise on property value
- identify customer's needs
- inform on renting agreements
Sources for this job· O*NET 41-9022.00· ESCO/ISCO 3334
IS WORK OVER?
Customer support agent
36%
#15 / 103
View rankingCustomer support agent
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.EstimateNo public source pins this saving. It is an estimate of the method. | 17% | 28% | +4.8 |
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.EstimateNo public source pins this saving. It is an estimate of the method. | 15% | 55% | +8.3 |
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.EstimateNo public source pins this saving. It is an estimate of the method. | 13% | 55% | +7.2 |
Check to ensure that appropriate changes were made to resolve customers' problems.EstimateNo public source pins this saving. It is an estimate of the method. | 11% | 28% | +3.1 |
Determine charges for services requested, collect deposits or payments, or arrange for billing.EstimateNo public source pins this saving. It is an estimate of the method. | 11% | 28% | +3.1 |
Solicit sales of new or additional services or products.EstimateNo public source pins this saving. It is an estimate of the method. | 11% | 28% | +3.1 |
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.EstimateNo public source pins this saving. It is an estimate of the method. | 9% | 28% | +2.5 |
Refer unresolved customer grievances to designated departments for further investigation.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
| Total | 100% | 36% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- customer insight
- characteristics of products
- customer service
- guarantee customer satisfaction
- communicate with customers
- use databases
- answer incoming calls
- keep records of customer interaction
- perform customer management
- collect customer data
Sources for this job· O*NET 43-4051.00· ESCO/ISCO 4222