IS WORK OVER?

Automation index

How much of a Retail salesperson’s job can AI already do?

Today an AI or a robot can barely cover part of a shift. Pace, the physical space, and dealing with people still are the job.

This percentage does not predict how many people will lose their jobs.

Task comparison

Retail salesperson

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Greet customers and ascertain what each customer wants or needs.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Bag or package purchases and wrap gifts.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Compute sales prices, total purchases, and receive and process cash or credit payment.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Answer questions regarding the store and its merchandise.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Prepare merchandise for purchase or rental.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Describe merchandise and explain use, operation, and care of merchandise to customers.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

46%28%+12.9
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • sales argumentation
  • characteristics of products
  • e-commerce systems
  • product comprehension
  • types of written press
  • guarantee customer satisfaction
  • carry out products preparation
  • operate cash register
  • ensure compliance with legal requirements
  • examine merchandise

Sources for this job· O*NET 41-2031.00· ESCO/ISCO 5223

Executive assistant

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Answer phone calls and direct calls to appropriate parties or take messages.
Estimate

No public source provides a precise figure. This is our estimate.

13%28%+3.6
Manage and maintain executives' schedules.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Open, sort, and distribute incoming correspondence, including faxes and email.
Estimate

No public source provides a precise figure. This is our estimate.

9%55%+5
Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
Estimate

No public source provides a precise figure. This is our estimate.

9%55%+5
Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
Estimate

No public source provides a precise figure. This is our estimate.

7%22%+1.5
Prepare responses to correspondence containing routine inquiries.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
Estimate

No public source provides a precise figure. This is our estimate.

7%55%+3.9
Greet visitors and determine whether they should be given access to specific individuals.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

31%28%+8.7
Total100%35%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • company policies
  • translate keywords into full texts
  • perform business research
  • use spreadsheets software
  • coordinate events
  • organise travel arrangements for staff
  • use different communication channels
  • process commissioned instructions
  • manage office facility systems
  • use office systems

Sources for this job· O*NET 43-6011.00· ESCO/ISCO 3343

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