Automation index
How much of a Retail salesperson’s job can AI already do?
Today an AI or a robot can barely cover part of a shift. Pace, the physical space, and dealing with people still are the job.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Retail salesperson
28%
AI can already do 28% of this job.
#91 / 623
View rankingRetail salesperson
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Greet customers and ascertain what each customer wants or needs.EstimateNo public source provides a precise figure. This is our estimate. | 8% | 28% | +2.2 |
Bag or package purchases and wrap gifts.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Compute sales prices, total purchases, and receive and process cash or credit payment.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Answer questions regarding the store and its merchandise.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Prepare merchandise for purchase or rental.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Describe merchandise and explain use, operation, and care of merchandise to customers.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 46% | 28% | +12.9 |
| Total | 100% | 28% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- sales argumentation
- characteristics of products
- e-commerce systems
- product comprehension
- types of written press
- guarantee customer satisfaction
- carry out products preparation
- operate cash register
- ensure compliance with legal requirements
- examine merchandise
Sources for this job· O*NET 41-2031.00· ESCO/ISCO 5223
IS WORK OVER?
IT support
30%
#54 / 623
View rankingIT support
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Answer user inquiries regarding computer software or hardware operation to resolve problems.EstimateNo public source provides a precise figure. This is our estimate. | 17% | 28% | +4.8 |
Oversee the daily performance of computer systems.EstimateNo public source provides a precise figure. This is our estimate. | 15% | 28% | +4.2 |
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 28% | +3.9 |
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.EstimateNo public source provides a precise figure. This is our estimate. | 13% | 55% | +7.2 |
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.EstimateNo public source provides a precise figure. This is our estimate. | 8% | 28% | +2.2 |
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 12% | +0.8 |
Confer with staff, users, and management to establish requirements for new systems or modifications.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Enter commands and observe system functioning to verify correct operations and detect errors.EstimateNo public source provides a precise figure. This is our estimate. | 5% | 28% | +1.4 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 15% | 28% | +4.2 |
| Total | 100% | 30% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- characteristics of products
- organisational structure
- product comprehension
- keep up to date on product knowledge
- create solutions to problems
- communicate with customers
- manage staff
- use ICT ticketing system
- educate on data confidentiality
- forecast workload
Sources for this job· O*NET 15-1232.00· ESCO/ISCO 3512