IS WORK OVER?

Automation index

How much of a Retail salesperson’s job can AI already do?

Today an AI or a robot can barely cover part of a shift. Pace, the physical space, and dealing with people still are the job.

This percentage does not predict how many people will lose their jobs.

Task comparison

Retail salesperson

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Greet customers and ascertain what each customer wants or needs.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Bag or package purchases and wrap gifts.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Compute sales prices, total purchases, and receive and process cash or credit payment.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Answer questions regarding the store and its merchandise.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Prepare merchandise for purchase or rental.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Describe merchandise and explain use, operation, and care of merchandise to customers.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

46%28%+12.9
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • sales argumentation
  • characteristics of products
  • e-commerce systems
  • product comprehension
  • types of written press
  • guarantee customer satisfaction
  • carry out products preparation
  • operate cash register
  • ensure compliance with legal requirements
  • examine merchandise

Sources for this job· O*NET 41-2031.00· ESCO/ISCO 5223

Medical secretary

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Diary, appointments and the DNA.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Record, the report and the missing one.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Phone, results and not giving them wrong.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
The doctor, the delay and not wrecking the waiting room.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Confidentiality and not talking in the corridor.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
The patient goes in, and the record is there.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • clinic diary
  • records
  • results
  • confidentiality
  • waiting room
  • medical appointments
  • reports
  • DNAs

Sources for this job· O*NET 43-6013.00· ESCO/ISCO 3344

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