Automation index
Can AI do the work of a Retail salesperson?
Today an AI or a robot can barely cover part of a shift. Pace, the physical space, and dealing with people still are the job.
It does not calculate how many people will be replaced.
Task comparison
IS WORK OVER?
Retail salesperson
28%
AI or a robot can already do 28% of this job.
#57 / 103
View rankingRetail salesperson
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Greet customers and ascertain what each customer wants or needs.EstimateNo public source pins this saving. It is an estimate of the method. | 8% | 28% | +2.2 |
Bag or package purchases and wrap gifts.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Compute sales prices, total purchases, and receive and process cash or credit payment.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Answer questions regarding the store and its merchandise.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Prepare merchandise for purchase or rental.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Describe merchandise and explain use, operation, and care of merchandise to customers.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 46% | 28% | +12.9 |
| Total | 100% | 28% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- sales argumentation
- characteristics of products
- e-commerce systems
- product comprehension
- types of written press
- guarantee customer satisfaction
- carry out products preparation
- operate cash register
- ensure compliance with legal requirements
- examine merchandise
Sources for this job· O*NET 41-2031.00· ESCO/ISCO 5223
IS WORK OVER?
PR specialist
29%
#46 / 103
View rankingPR specialist
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Post and update content on the company's Web site and social media outlets.EstimateNo public source pins this saving. It is an estimate of the method. | 17% | 28% | +4.8 |
Respond to requests for information from the media or designate an appropriate spokesperson or information source.EstimateNo public source pins this saving. It is an estimate of the method. | 15% | 28% | +4.2 |
Plan or direct development or communication of programs to maintain favorable public or stockholder perceptions of an organization's accomplishments, agenda, or environmental responsibility.EstimateNo public source pins this saving. It is an estimate of the method. | 13% | 28% | +3.6 |
Write press releases or other media communications to promote clients.EstimateNo public source pins this saving. It is an estimate of the method. | 11% | 28% | +3.1 |
Study the objectives, promotional policies, or needs of organizations to develop public relations strategies that will influence public opinion or promote ideas, products, or services.EstimateNo public source pins this saving. It is an estimate of the method. | 8% | 28% | +2.2 |
Establish or maintain cooperative relationships with representatives of community, consumer, employee, or public interest groups.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 22% | +1.5 |
Coach client representatives in effective communication with the public or with employees.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 22% | +1.3 |
Prepare or edit organizational publications, such as employee newsletters or stockholders' reports, for internal or external audiences.EstimateNo public source pins this saving. It is an estimate of the method. | 5% | 55% | +2.8 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 18% | 28% | +5 |
| Total | 100% | 29% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- keywords in digital content
- web analytics
- pricing strategies
- corporate social responsibility
- market research
- brand marketing techniques
- content marketing strategy
- online moderation techniques
- marketing mix
- authoring software
Sources for this job· O*NET 27-3031.00· ESCO/ISCO 2432