IS WORK OVER?

Automation index

How much of a Retail salesperson’s job can AI already do?

Today an AI or a robot can barely cover part of a shift. Pace, the physical space, and dealing with people still are the job.

This percentage does not predict how many people will lose their jobs.

Task comparison

Retail salesperson

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Greet customers and ascertain what each customer wants or needs.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Bag or package purchases and wrap gifts.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Compute sales prices, total purchases, and receive and process cash or credit payment.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Answer questions regarding the store and its merchandise.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Prepare merchandise for purchase or rental.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Describe merchandise and explain use, operation, and care of merchandise to customers.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

46%28%+12.9
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • sales argumentation
  • characteristics of products
  • e-commerce systems
  • product comprehension
  • types of written press
  • guarantee customer satisfaction
  • carry out products preparation
  • operate cash register
  • ensure compliance with legal requirements
  • examine merchandise

Sources for this job· O*NET 41-2031.00· ESCO/ISCO 5223

Real estate agent

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Generate lists of properties that are compatible with buyers' needs and financial resources.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Answer clients' questions regarding construction work, financing, maintenance, repairs, and appraisals.
Estimate

No public source provides a precise figure. This is our estimate.

6%12%+0.7
Promote sales of properties through advertisements, open houses, and participation in multiple listing services.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Contact property owners and advertise services to solicit property sales listings.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Display commercial, industrial, agricultural, and residential properties to clients and explain their features.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Coordinate appointments to show homes to prospective buyers.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Contact previous clients for prospecting of referral business.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.
Estimate

No public source provides a precise figure. This is our estimate.

5%22%+1.1
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

56%28%+15.7
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • customer service
  • contract law
  • office administration
  • real estate market
  • mortgage loans
  • property law
  • maintain relationship with customers
  • advise on property value
  • identify customer's needs
  • inform on renting agreements

Sources for this job· O*NET 41-9022.00· ESCO/ISCO 3334

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