IS WORK OVER?

Automation index

How much of a Retail salesperson’s job can AI already do?

Today an AI or a robot can barely cover part of a shift. Pace, the physical space, and dealing with people still are the job.

This percentage does not predict how many people will lose their jobs.

Task comparison

Retail salesperson

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Greet customers and ascertain what each customer wants or needs.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Bag or package purchases and wrap gifts.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Compute sales prices, total purchases, and receive and process cash or credit payment.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Answer questions regarding the store and its merchandise.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Prepare merchandise for purchase or rental.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Describe merchandise and explain use, operation, and care of merchandise to customers.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

46%28%+12.9
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • sales argumentation
  • characteristics of products
  • e-commerce systems
  • product comprehension
  • types of written press
  • guarantee customer satisfaction
  • carry out products preparation
  • operate cash register
  • ensure compliance with legal requirements
  • examine merchandise

Sources for this job· O*NET 41-2031.00· ESCO/ISCO 5223

Scrum master

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Facilitate ceremonies, boards and notes.
Estimate

No public source provides a precise figure. This is our estimate.

20%45%+9
Flow metrics and impediment reports.
Estimate

No public source provides a precise figure. This is our estimate.

16%38%+6.1
Team coaching and internal conflict.
Estimate

No public source provides a precise figure. This is our estimate.

18%15%+2.7
Protect the sprint from interruptions.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Train PO and managers in the method.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
Change the system, not just the ritual.
Estimate

No public source provides a precise figure. This is our estimate.

14%16%+2.2
Total100%25%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Facilitate ceremonies, boards and notes
  • Flow metrics and impediment reports
  • Team coaching and internal conflict
  • Protect the sprint from interruptions
  • Train PO and managers in the method
  • Change the system, not just the ritual
  • scrum master
  • agile coach

Sources for this job· O*NET 13-1111.00· ESCO/ISCO 2421

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