IS WORK OVER?

Automation index

How much of a Retail salesperson’s job can AI already do?

Today an AI or a robot can barely cover part of a shift. Pace, the physical space, and dealing with people still are the job.

This percentage does not predict how many people will lose their jobs.

Task comparison

Retail salesperson

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Greet customers and ascertain what each customer wants or needs.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Bag or package purchases and wrap gifts.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Compute sales prices, total purchases, and receive and process cash or credit payment.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Answer questions regarding the store and its merchandise.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Prepare merchandise for purchase or rental.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Describe merchandise and explain use, operation, and care of merchandise to customers.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

46%28%+12.9
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • sales argumentation
  • characteristics of products
  • e-commerce systems
  • product comprehension
  • types of written press
  • guarantee customer satisfaction
  • carry out products preparation
  • operate cash register
  • ensure compliance with legal requirements
  • examine merchandise

Sources for this job· O*NET 41-2031.00· ESCO/ISCO 5223

Tax advisor

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax form instructions and tax tables.
Estimate

No public source provides a precise figure. This is our estimate.

14%28%+3.9
Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum.
Estimate

No public source provides a precise figure. This is our estimate.

13%28%+3.6
Prepare or assist in preparing simple to complex tax returns for individuals or small businesses.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Furnish taxpayers with sufficient information and advice to ensure correct tax form completion.
Estimate

No public source provides a precise figure. This is our estimate.

10%28%+2.8
Review financial records, such as income statements and documentation of expenditures to determine forms needed to prepare tax returns.
Estimate

No public source provides a precise figure. This is our estimate.

9%55%+5
Interview clients to obtain additional information on taxable income and deductible expenses and allowances.
Estimate

No public source provides a precise figure. This is our estimate.

8%22%+1.8
Explain federal and state tax laws to individuals and companies.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Check data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or procedures.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

20%28%+5.6
Total100%30%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • value-added tax law
  • tax legislation
  • inform on fiscal duties
  • advise on tax planning
  • inspect tax returns
  • prepare tax returns forms
  • calculate tax
  • research taxation procedures
  • interpret financial statements
  • prepare financial statements

Sources for this job· O*NET 13-2082.00· ESCO/ISCO 2411

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