Automation index
Can AI do the work of a Retail salesperson?
Today an AI or a robot can barely cover part of a shift. Pace, the physical space, and dealing with people still are the job.
It does not calculate how many people will be replaced.
Task comparison
IS WORK OVER?
Retail salesperson
28%
AI or a robot can already do 28% of this job.
#57 / 103
View rankingRetail salesperson
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Greet customers and ascertain what each customer wants or needs.EstimateNo public source pins this saving. It is an estimate of the method. | 8% | 28% | +2.2 |
Bag or package purchases and wrap gifts.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Compute sales prices, total purchases, and receive and process cash or credit payment.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Answer questions regarding the store and its merchandise.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Prepare merchandise for purchase or rental.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Describe merchandise and explain use, operation, and care of merchandise to customers.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 46% | 28% | +12.9 |
| Total | 100% | 28% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- sales argumentation
- characteristics of products
- e-commerce systems
- product comprehension
- types of written press
- guarantee customer satisfaction
- carry out products preparation
- operate cash register
- ensure compliance with legal requirements
- examine merchandise
Sources for this job· O*NET 41-2031.00· ESCO/ISCO 5223
IS WORK OVER?
Warehouse operator
33%
#23 / 103
View rankingWarehouse operator
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Record numbers of units handled or moved, using daily production sheets or work tickets.EstimateNo public source pins this saving. It is an estimate of the method. | 19% | 55% | +10.5 |
Move freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, ships, or containers, by hand or using trucks, tractors, or other equipment.EstimateNo public source pins this saving. It is an estimate of the method. | 18% | 28% | +5 |
Maintain equipment storage areas to ensure that inventory is protected.EstimateNo public source pins this saving. It is an estimate of the method. | 18% | 28% | +5 |
Read work orders or receive oral instructions to determine work assignments or material or equipment needs.EstimateNo public source pins this saving. It is an estimate of the method. | 15% | 28% | +4.2 |
Sort cargo before loading and unloading.EstimateNo public source pins this saving. It is an estimate of the method. | 14% | 28% | +3.9 |
Attach identifying tags to containers or mark them with identifying information.EstimateNo public source pins this saving. It is an estimate of the method. | 12% | 28% | +3.4 |
Install protective devices, such as bracing, padding, or strapping, to prevent shifting or damage to items being transported.EstimateNo public source pins this saving. It is an estimate of the method. | 4% | 28% | +1.1 |
| Total | 100% | 33% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- products coding system
- operate warehouse record systems
- sort waste
- clean industrial containers
- maintain physical condition of warehouse
- receive goods
- assist in the movement of heavy loads
- stack goods
- use different communication channels
- monitor stock level
Sources for this job· O*NET 53-7062.00· ESCO/ISCO 9333