Automation index
How much of a Salesforce administrator’s job can AI already do?
A flow and a report come earlier. The salesperson using it instead of a side spreadsheet do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Salesforce administrator
28%
AI can already do 28% of this job.
#77 / 623
View rankingSalesforce administrator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Objects, flows and permissions.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 52% | +9.4 |
Reports, dashboards and data clean-up.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
The rep who will not log in and the real process.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Releases, sandboxes and not breaking production.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
IT, legal and the field you cannot have.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
That they use it, and not inflating licences.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 28% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- Salesforce flows
- permissions
- CRM reports
- data clean-up
- sandboxes
- custom objects
- dashboards
- sales adoption
Sources for this job· O*NET 15-1242.00· ESCO/ISCO 2522
IS WORK OVER?
Cashier
30%
#48 / 623
View rankingCashier
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Receive payment by cash, check, credit cards, vouchers, or automatic debits.EstimateNo public source provides a precise figure. This is our estimate. | 9% | 28% | +2.5 |
Issue receipts, refunds, credits, or change due to customers.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Greet customers entering establishments.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Answer incoming phone calls.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Compute and record totals of transactions.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 55% | +3.3 |
Request information or assistance, using paging systems.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Answer customers' questions, and provide information on procedures or policies.EstimateNo public source provides a precise figure. This is our estimate. | 5% | 28% | +1.4 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 47% | 28% | +13.2 |
| Total | 100% | 30% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- customer service
- operate cash point
- use different communication channels
- apply numeracy skills
- process refunds
- ensure client orientation
- process payments
- provide customer follow-up services
- issue sales invoices
- manage theft prevention
Sources for this job· O*NET 41-2011.00· ESCO/ISCO 5230