IS WORK OVER?

Automation index

How much of a Salesforce administrator’s job can AI already do?

A flow and a report come earlier. The salesperson using it instead of a side spreadsheet do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Salesforce administrator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Objects, flows and permissions.
Estimate

No public source provides a precise figure. This is our estimate.

18%52%+9.4
Reports, dashboards and data clean-up.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
The rep who will not log in and the real process.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Releases, sandboxes and not breaking production.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
IT, legal and the field you cannot have.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
That they use it, and not inflating licences.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Salesforce flows
  • permissions
  • CRM reports
  • data clean-up
  • sandboxes
  • custom objects
  • dashboards
  • sales adoption

Sources for this job· O*NET 15-1242.00· ESCO/ISCO 2522

Cashier

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Estimate

No public source provides a precise figure. This is our estimate.

9%28%+2.5
Issue receipts, refunds, credits, or change due to customers.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Greet customers entering establishments.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Answer incoming phone calls.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Compute and record totals of transactions.
Estimate

No public source provides a precise figure. This is our estimate.

6%55%+3.3
Request information or assistance, using paging systems.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Answer customers' questions, and provide information on procedures or policies.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

47%28%+13.2
Total100%30%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • customer service
  • operate cash point
  • use different communication channels
  • apply numeracy skills
  • process refunds
  • ensure client orientation
  • process payments
  • provide customer follow-up services
  • issue sales invoices
  • manage theft prevention

Sources for this job· O*NET 41-2011.00· ESCO/ISCO 5230

Analyse my job

Jobs with similar scores

  1. 74Social worker29%
  2. 75Court processor29%
  3. 76Database administrator28%
  4. 78Farmer28%
  5. 79Logistics analyst28%
  6. 80SOC analyst28%