IS WORK OVER?

Automation index

How much of a Salesforce administrator’s job can AI already do?

A flow and a report come earlier. The salesperson using it instead of a side spreadsheet do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Salesforce administrator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Objects, flows and permissions.
Estimate

No public source provides a precise figure. This is our estimate.

18%52%+9.4
Reports, dashboards and data clean-up.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
The rep who will not log in and the real process.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Releases, sandboxes and not breaking production.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
IT, legal and the field you cannot have.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
That they use it, and not inflating licences.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Salesforce flows
  • permissions
  • CRM reports
  • data clean-up
  • sandboxes
  • custom objects
  • dashboards
  • sales adoption

Sources for this job· O*NET 15-1242.00· ESCO/ISCO 2522

Last-mile manager

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Zones, capacity and route cuts.
Estimate

No public source provides a precise figure. This is our estimate.

16%44%+7
KPIs, first attempt and incidents.
Estimate

No public source provides a precise figure. This is our estimate.

16%36%+5.8
The courier, the lobby and the one who will not open.
Estimate

No public source provides a precise figure. This is our estimate.

18%16%+2.9
Peaks, rain and hiring too many or too few.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The angry customer and not dressing delivered.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Cover the peak, and not leaving the neighbourhood orphaned.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%26%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • delivery zones
  • first attempt
  • delivery KPIs
  • last-mile peaks
  • lobbies
  • delivery incidents
  • courier capacity
  • cut routes

Sources for this job· O*NET 11-3071.00· ESCO/ISCO 1324

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