IS WORK OVER?

Automation index

How much of a Salesforce administrator’s job can AI already do?

A flow and a report come earlier. The salesperson using it instead of a side spreadsheet do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Salesforce administrator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Objects, flows and permissions.
Estimate

No public source provides a precise figure. This is our estimate.

18%52%+9.4
Reports, dashboards and data clean-up.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
The rep who will not log in and the real process.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Releases, sandboxes and not breaking production.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
IT, legal and the field you cannot have.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
That they use it, and not inflating licences.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Salesforce flows
  • permissions
  • CRM reports
  • data clean-up
  • sandboxes
  • custom objects
  • dashboards
  • sales adoption

Sources for this job· O*NET 15-1242.00· ESCO/ISCO 2522

Telephony technician

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Pair, exchange and the line test.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Frame, drop and the wet joint.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Router, voice and the customer who cannot hear.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Lobby, the porter and the wrong cable.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
The mass fault and who goes first.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
That you can hear, and not leaving the joint open.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • phone pairs
  • line test
  • joints
  • voice drops
  • frames
  • routers
  • mass faults
  • the exchange

Sources for this job· O*NET 49-2022.00· ESCO/ISCO 7422

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