Automation index
How much of a Secretary’s job can AI already do?
Minutes and a diary come earlier. Knowing what is not said, who gets in, and when to interrupt do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Secretary
28%
AI can already do 28% of this job.
#118 / 623
View rankingSecretary
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Minutes, mail and template documents.EstimateNo public source provides a precise figure. This is our estimate. | 22% | 48% | +10.6 |
Diary, travel and expenses.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 42% | +7.6 |
Filter calls and visitors.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 18% | +2.9 |
Anticipate the boss and the conflict.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 15% | +2.4 |
Confidentiality and internal protocol.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 16% | +2.2 |
Board, clients and the team.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 18% | +2.5 |
| Total | 100% | 28% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- Minutes, mail and template documents
- Diary, travel and expenses
- Filter calls and visitors
- Anticipate the boss and the conflict
- Confidentiality and internal protocol
- Board, clients and the team
- secretario
- secretaria
- secretary
- asistente administrativo senior
Sources for this job· O*NET 43-6011.00· ESCO/ISCO 3343
IS WORK OVER?
Cashier
30%
#48 / 623
View rankingCashier
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Receive payment by cash, check, credit cards, vouchers, or automatic debits.EstimateNo public source provides a precise figure. This is our estimate. | 9% | 28% | +2.5 |
Issue receipts, refunds, credits, or change due to customers.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Greet customers entering establishments.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Answer incoming phone calls.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Compute and record totals of transactions.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 55% | +3.3 |
Request information or assistance, using paging systems.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Answer customers' questions, and provide information on procedures or policies.EstimateNo public source provides a precise figure. This is our estimate. | 5% | 28% | +1.4 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 47% | 28% | +13.2 |
| Total | 100% | 30% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- customer service
- operate cash point
- use different communication channels
- apply numeracy skills
- process refunds
- ensure client orientation
- process payments
- provide customer follow-up services
- issue sales invoices
- manage theft prevention
Sources for this job· O*NET 41-2011.00· ESCO/ISCO 5230