IS WORK OVER?

Automation index

How much of a Secretary’s job can AI already do?

Minutes and a diary come earlier. Knowing what is not said, who gets in, and when to interrupt do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Secretary

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Minutes, mail and template documents.
Estimate

No public source provides a precise figure. This is our estimate.

22%48%+10.6
Diary, travel and expenses.
Estimate

No public source provides a precise figure. This is our estimate.

18%42%+7.6
Filter calls and visitors.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
Anticipate the boss and the conflict.
Estimate

No public source provides a precise figure. This is our estimate.

16%15%+2.4
Confidentiality and internal protocol.
Estimate

No public source provides a precise figure. This is our estimate.

14%16%+2.2
Board, clients and the team.
Estimate

No public source provides a precise figure. This is our estimate.

14%18%+2.5
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Minutes, mail and template documents
  • Diary, travel and expenses
  • Filter calls and visitors
  • Anticipate the boss and the conflict
  • Confidentiality and internal protocol
  • Board, clients and the team
  • secretario
  • secretaria
  • secretary
  • asistente administrativo senior

Sources for this job· O*NET 43-6011.00· ESCO/ISCO 3343

Hotel concierge

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Bookings, maps and recommendations.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Desk, bags and difficult guests.
Estimate

No public source provides a precise figure. This is our estimate.

20%12%+2.4
Restaurants, tickets and transport.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Logs, shifts and front-desk coordination.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Neighbourhood, vendors and errands.
Estimate

No public source provides a precise figure. This is our estimate.

16%16%+2.6
Not leaving a guest stranded at two in the morning.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Bookings, maps and recommendations
  • Desk, bags and difficult guests
  • Restaurants, tickets and transport
  • Logs, shifts and front-desk coordination
  • Neighbourhood, vendors and errands
  • conserje
  • concierge
  • portero de hotel

Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224

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