Automation index
How much of a Secretary’s job can AI already do?
Minutes and a diary come earlier. Knowing what is not said, who gets in, and when to interrupt do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Secretary
28%
AI can already do 28% of this job.
#118 / 623
View rankingSecretary
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Minutes, mail and template documents.EstimateNo public source provides a precise figure. This is our estimate. | 22% | 48% | +10.6 |
Diary, travel and expenses.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 42% | +7.6 |
Filter calls and visitors.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 18% | +2.9 |
Anticipate the boss and the conflict.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 15% | +2.4 |
Confidentiality and internal protocol.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 16% | +2.2 |
Board, clients and the team.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 18% | +2.5 |
| Total | 100% | 28% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- Minutes, mail and template documents
- Diary, travel and expenses
- Filter calls and visitors
- Anticipate the boss and the conflict
- Confidentiality and internal protocol
- Board, clients and the team
- secretario
- secretaria
- secretary
- asistente administrativo senior
Sources for this job· O*NET 43-6011.00· ESCO/ISCO 3343
IS WORK OVER?
IT support
30%
#54 / 623
View rankingIT support
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Answer user inquiries regarding computer software or hardware operation to resolve problems.EstimateNo public source provides a precise figure. This is our estimate. | 17% | 28% | +4.8 |
Oversee the daily performance of computer systems.EstimateNo public source provides a precise figure. This is our estimate. | 15% | 28% | +4.2 |
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 28% | +3.9 |
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.EstimateNo public source provides a precise figure. This is our estimate. | 13% | 55% | +7.2 |
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.EstimateNo public source provides a precise figure. This is our estimate. | 8% | 28% | +2.2 |
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 12% | +0.8 |
Confer with staff, users, and management to establish requirements for new systems or modifications.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Enter commands and observe system functioning to verify correct operations and detect errors.EstimateNo public source provides a precise figure. This is our estimate. | 5% | 28% | +1.4 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 15% | 28% | +4.2 |
| Total | 100% | 30% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- characteristics of products
- organisational structure
- product comprehension
- keep up to date on product knowledge
- create solutions to problems
- communicate with customers
- manage staff
- use ICT ticketing system
- educate on data confidentiality
- forecast workload
Sources for this job· O*NET 15-1232.00· ESCO/ISCO 3512