IS WORK OVER?

Automation index

How much of a Secretary’s job can AI already do?

Minutes and a diary come earlier. Knowing what is not said, who gets in, and when to interrupt do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Secretary

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Minutes, mail and template documents.
Estimate

No public source provides a precise figure. This is our estimate.

22%48%+10.6
Diary, travel and expenses.
Estimate

No public source provides a precise figure. This is our estimate.

18%42%+7.6
Filter calls and visitors.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
Anticipate the boss and the conflict.
Estimate

No public source provides a precise figure. This is our estimate.

16%15%+2.4
Confidentiality and internal protocol.
Estimate

No public source provides a precise figure. This is our estimate.

14%16%+2.2
Board, clients and the team.
Estimate

No public source provides a precise figure. This is our estimate.

14%18%+2.5
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Minutes, mail and template documents
  • Diary, travel and expenses
  • Filter calls and visitors
  • Anticipate the boss and the conflict
  • Confidentiality and internal protocol
  • Board, clients and the team
  • secretario
  • secretaria
  • secretary
  • asistente administrativo senior

Sources for this job· O*NET 43-6011.00· ESCO/ISCO 3343

Telemarketer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Script, queue and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the no and the one who insults.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Data, GDPR and not pushing extra.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Target, the bonus and not dressing contacts.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The supervisor, quality and not skipping the no.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
That they do not hang up, and not lying.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • scripts
  • call queues
  • GDPR
  • targets
  • call quality
  • shifts
  • contacts
  • the no

Sources for this job· O*NET 41-9041.00· ESCO/ISCO 4222

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