IS WORK OVER?

Automation index

How much of a Ship agent’s job can AI already do?

An ETA comes earlier. Clearing the ship without extra demurrage do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Ship agent

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
ETA, berth and port services.
Estimate

No public source provides a precise figure. This is our estimate.

16%44%+7
Clearance, crew and the crew change.
Estimate

No public source provides a precise figure. This is our estimate.

16%36%+5.8
The master, the terminal and the window clash.
Estimate

No public source provides a precise figure. This is our estimate.

18%16%+2.9
Invoices, disbursements and the owner’s account.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The inspection, the delay and not losing the slot.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
No extra demurrage, and the ship cleared.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%26%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • ETAs
  • berths
  • ship clearance
  • crew changes
  • disbursements
  • terminal windows
  • owner’s accounts
  • port inspections

Sources for this job· O*NET 43-5011.00· ESCO/ISCO 3331

Cashier

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Estimate

No public source provides a precise figure. This is our estimate.

9%28%+2.5
Issue receipts, refunds, credits, or change due to customers.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Greet customers entering establishments.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Answer incoming phone calls.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Compute and record totals of transactions.
Estimate

No public source provides a precise figure. This is our estimate.

6%55%+3.3
Request information or assistance, using paging systems.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Answer customers' questions, and provide information on procedures or policies.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

47%28%+13.2
Total100%30%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • customer service
  • operate cash point
  • use different communication channels
  • apply numeracy skills
  • process refunds
  • ensure client orientation
  • process payments
  • provide customer follow-up services
  • issue sales invoices
  • manage theft prevention

Sources for this job· O*NET 41-2011.00· ESCO/ISCO 5230

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