IS WORK OVER?

Automation index

How much of a Ship agent’s job can AI already do?

An ETA comes earlier. Clearing the ship without extra demurrage do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Ship agent

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
ETA, berth and port services.
Estimate

No public source provides a precise figure. This is our estimate.

16%44%+7
Clearance, crew and the crew change.
Estimate

No public source provides a precise figure. This is our estimate.

16%36%+5.8
The master, the terminal and the window clash.
Estimate

No public source provides a precise figure. This is our estimate.

18%16%+2.9
Invoices, disbursements and the owner’s account.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The inspection, the delay and not losing the slot.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
No extra demurrage, and the ship cleared.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%26%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • ETAs
  • berths
  • ship clearance
  • crew changes
  • disbursements
  • terminal windows
  • owner’s accounts
  • port inspections

Sources for this job· O*NET 43-5011.00· ESCO/ISCO 3331

Hotel receptionist

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Greet, register, and assign rooms to guests of hotels or motels.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Issue room keys and escort instructions to bellhops.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Verify customers' credit, and establish how the customer will pay for the accommodation.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Keep records of room availability and guests' accounts, manually or using computers.
Estimate

No public source provides a precise figure. This is our estimate.

7%55%+3.9
Make and confirm reservations.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Review accounts and charges with guests during the check out process.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Compute bills, collect payments, and make change for guests.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

47%28%+13.2
Total100%30%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • explain features in accommodation venue
  • comply with food safety and hygiene
  • implement marketing strategies
  • maintain relationship with customers
  • deal with arrivals in accommodation
  • greet guests
  • handle customer complaints
  • process booking
  • provide tourism related information
  • handover the service area

Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224

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