IS WORK OVER?

Automation index

How much of a Switchboard operator’s job can AI already do?

A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Switchboard operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Board, destinations and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Emergencies, the anger and not losing it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Directory, changes and not putting through wrong.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The peak, the queues and not hanging up.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Put it through, and not hanging up on the one who waits.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • switchboard
  • destinations
  • messages
  • directory
  • call queues
  • emergencies
  • telephony shifts
  • extension changes

Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223

Accountant

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Supervise auditing of establishments, and determine scope of investigation required.
Estimate

No public source provides a precise figure. This is our estimate.

12%22%+2.6
Analyze business operations, trends, costs, revenues, financial commitments, and obligations to project future revenues and expenses or to provide advice.
Estimate

No public source provides a precise figure. This is our estimate.

9%48%+4.3
Develop, implement, modify, and document recordkeeping and accounting systems, making use of current computer technology.
Estimate

No public source provides a precise figure. This is our estimate.

8%55%+4.4
Report to management regarding the finances of establishment.
Estimate

No public source provides a precise figure. This is our estimate.

7%55%+3.9
Inspect account books and accounting systems for efficiency, effectiveness, and use of accepted accounting procedures to record transactions.
Estimate

No public source provides a precise figure. This is our estimate.

7%55%+3.9
Prepare adjusting journal entries.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Review accounts for discrepancies and reconcile differences.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Establish tables of accounts and assign entries to proper accounts.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

38%28%+10.6
Total100%35%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • ledger entries
  • close accounts
  • reconcile banks
  • accounting department processes
  • financial department processes
  • economics
  • corporate law
  • accounting
  • inspect tax returns
  • control financial resources

Sources for this job· O*NET 13-2011.00· ESCO/ISCO 2411

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