Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 623
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Aerial technician
18%
#542 / 623
View rankingAerial technician
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Bookings, levels and install logs.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 32% | +5.1 |
Roof, mast, cable and outlet.EstimateNo public source provides a precise figure. This is our estimate. | 22% | 10% | +2.2 |
Configure, tune and explain to the neighbour.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 14% | +2.2 |
Community, porter and access.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Faults, building ICT and fibre.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 18% | +2.9 |
Not falling and not leaving a building without the match.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 14% | +2 |
| Total | 100% | 18% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- Bookings, levels and install logs
- Roof, mast, cable and outlet
- Community, porter and access
- Faults, building ICT and fibre
- antenista
- instalador de antenas
- aerial technician
Sources for this job· O*NET 49-2022.00· ESCO/ISCO 7422