Automation index
How much of a Switchboard operator’s job can AI already do?
A switchboard comes earlier. Putting the call through without hanging up on the one who waits do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Switchboard operator
27%
AI can already do 27% of this job.
#187 / 623
View rankingSwitchboard operator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Board, destinations and the shift.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
The call, the one who is out and the message.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Emergencies, the anger and not losing it.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Directory, changes and not putting through wrong.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The peak, the queues and not hanging up.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Put it through, and not hanging up on the one who waits.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- switchboard
- destinations
- messages
- directory
- call queues
- emergencies
- telephony shifts
- extension changes
Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223
IS WORK OVER?
Air traffic controller
17%
#578 / 623
View rankingAir traffic controller
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Plan sequences and read traffic forecasts.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 32% | +5.8 |
Strips, tickets and inter-unit coordination.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
Tactical control of aircraft on frequency.EstimateNo public source provides a precise figure. This is our estimate. | 22% | 6% | +1.3 |
Resolve conflicts, radio failures and weather.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 10% | +1.6 |
Train and supervise a controller under instruction.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 12% | +1.7 |
Reports, incidents and shift fatigue.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 15% | +2.1 |
| Total | 100% | 17% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- Plan sequences and read traffic forecasts
- Tactical control of aircraft on frequency
- Reports, incidents and shift fatigue
- controlador aereo
- air traffic
- atc
- torre de control
Sources for this job· O*NET 53-2021.00· ESCO/ISCO 3154